Privacy Notice
EFFECTIVE DATE: OCTOBER 1, 2025
LAST UPDATED: OCTOBER 1, 2025
At Osceola Lead Generation Holdings, LLC (“Quote.com” or “us,” “we,” or “our”), your privacy is important to us. This Privacy Notice (the “Privacy Notice”) provides you with information about how we collect, use, share, or otherwise process your Personal Information. “Personal Information” includes information that alone, or when in combination with other information, can identify you or reasonably be used to identify you. We encourage you to read this Privacy Notice closely.
This Privacy Notice applies to the Quote.com websites (the “Websites”) that link to this Privacy Notice and the services that we provide (the “Service”).
Residents of certain U.S. states may have additional rights with respect to their data:
- Residents of California
- Residents of Maryland, Nebraska, New Jersey, Texas, and Virginia
Sources of Personal Information
In the past 12 months, we may have collected Personal Information about you in the following ways:
- Directly from you when you interact with our Service.
- Automatically through our use of cookies and other data collection technologies on the Service (see the Cookies, Online Advertising and Tracking Technologies section below).
- From third-party sources, such as social media platforms (if you interact with us through your social media account).
Types of Personal Information Collected
Within the last 12 months, Quote.com may have collected the following categories of information:
- Identifiers, such as your name, age, credit score, email address, billing address, telephone number, business contact information, mobile device contact lists, and device identifiers. We may disclose this information to our service providers, advertising partners, analytic partners, and as required by law.
- Commercial information, such as feedback you have provided, homeowner status, vehicles owned, and your current insurer. We may disclose this information to our service providers, advertising partners, analytic partners, and as required by law.
- Internet or other electronic network activity information, such as your browsing history, search history, web logs, and other information regarding your interactions with and use of the Websites. For more information about cookies and other device data, please see Cookies Online Advertisements and Tracking Technologies. We may disclose this information to our service providers, advertising partners, analytic partners, and as required by law.
- Non-precise geolocation data, such as your location as derived from your IP address.
- Professional or employment-related information, such as job title; company or institutional affiliation; and other professional information. We may disclose this information to our service providers and as required by law.
- Education information, such as the school you attended and your degree. We may disclose this information to our service providers and as required by law.
- Inferences drawn from any of the information we collect about your preferences or behavior, including to assess the level of interest in our products and services based on frequency of visits and contact and determine your preferred frequency for receiving offers. We may disclose this information to our service providers and as required by law.
- Characteristics of protected classifications under California or federal law, such as your race, national origin, military or veteran status, marital status, and religion. We may disclose this information to our service providers and as required by law.
- Sensitive Personal Information, such as your Social Security number, driver’s license, racial or ethnic origin, or specific location. We may disclose this information to our service providers and as required by law.
We use Sensitive Personal Information for legitimate business purposes, including to (i) perform services or provide goods reasonably expected by an average person; (ii) detect security incidents; (iii) resist malicious, deceptive or illegal actions; (iv) ensure the physical safety of individuals; (v) for short-term, transient use; (vi) perform or provide internal business services; or (vii) verify or maintain the quality or safety of a service or device. We do not sell or share (as defined under California law) any Sensitive Personal Information.
Use of Personal Information
We may use the information we collect about you for the following purposes:
- Providing you with the Service. Quote.com may use your Personal Information to deliver the Service to you and otherwise provide you with the products and experience that you request from us.
- Customer Service. We may use or disclose your Personal Information where it is necessary for us to provide support related to a Service, validate data related to a Service for troubleshooting and dispute resolution purposes, or do something that you have asked us to do. For example, if you use a service offered by Quote.com, you may be asked for information needed to complete your request.
- Build and maintain our relationship with you. We use your Personal Information to improve your experience on our Service; understand your preferences and send you promotional messages and advertisements about products you may like; communicate with you about products and events you may be interested in; and send you surveys. We may also draw inferences from the Personal Information you provide directly to us, such as information about your preferences and characteristics.
- Development of the Quote.com Service. We may use or disclose your Personal Information to improve our Service and develop new service offerings or products.
- Marketing. When you provide Quote.com with your Personal Information, we may communicate with you using the information you have given us to provide you with information we think may be of interest to you, including marketing and promotional messages. The marketing messages we send will contain information as to how to opt out of receiving further marketing emails. You can also email us at [email protected] to opt out of receiving marketing emails.
- Maintain the security of our Service. To maintain the security and integrity of our Service, we use your Personal Information to detect security incidents, protect our Service against fraudulent and illegal activity, and enforce our terms of use.
- Comply with our legal obligations and respond to legal proceedings. We use your Personal Information to comply with our legal, regulatory, and risk management obligations and maintain records of our compliance with federal and state law requirements. We may also use your Personal Information to establish, exercise, or defend legal claims, such as to prevent fraud.
When and To Whom Quote.com May Disclose Personal Information
In addition to the circumstances noted above, Quote.com may also disclose your Personal Information with the following third parties:
- Service Providers. Quote.com may disclose Personal Information with other parties with whom it contracts (such as vendors, professional consultants like lawyers and accountants, and other service providers) in order to provide you with the Service.
- Advertising Partners. Quote.com may disclose your information with third parties for the purpose of serving you with personalized or targeted advertisements.
- Analytics Partners. Quote.com may disclose your information with third parties for the purpose of improving the functionality of our Service.
- Business Changes. If Quote.com should ever file for bankruptcy, reorganize into or merge with another company, or if Quote.com should decide to buy, sell, or reorganize some part or all of its business, Quote.com may disclose your Personal Information to prospective or actual purchasers and related advisors in connection with one of these transactions.
- With Your Consent. We may disclose Personal Information about you to certain third parties not described in this Privacy Notice with your consent.
- As Required by Law. Quote.com may be required to disclose your Personal Information if it: (i) believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.
Cookies Online Advertisements and Tracking Technologies
We may use cookies and other tracking technologies (like web beacons and pixels) to access or store information. A “cookie” is a small text file that is placed on your computer or mobile device when you enter a website or a mobile app. It enables the website or mobile app to remember your actions and preferences over a period of time.
To learn more about cookies and other technologies, please visit www.allaboutcookies.org. Most web and mobile device browsers automatically accept cookies. If you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.
In particular, we may collect information automatically:
- Using Google Analytics. We use Google Analytics, a Google service that uses cookies and other similar technologies to collect and analyze information about use of the Service and report on activities and website trends. You can learn about Google’s practices in connection with this enhanced tracking and opt-out of it by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Cookie management: You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Websites.
You can use the methods described below to manage cookies. You must take these steps on each browser or device that you use. If you replace, change or upgrade your browser or device, or delete your cookies, you may need to use these opt-out tools again.
Browser Signals
Some web browsers have “Do Not Track” or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. We recognize “Do Not Track” signals. We also recognize Global Privacy Control (“GPC”) signals for users who navigate to the Service using a web browser.
Security
Quote.com takes reasonable and appropriate steps to safeguard the Personal Information that we collect. We regularly update our administrative, technical, and physical security measures to reasonably protect your information from unauthorized access, use, and destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure. Thus, Quote.com cannot ensure the security of any information that you transmit to us.
Children’s Privacy
Our Service is not aimed at children under 18 years of age. You should not use the Service if you are not 18 years of age or older. If a person under 18 submits information through our Service and we learn the person is under 18 years of age, we will take steps to delete the information once we learn of it.
Please contact us at [email protected] if you are aware of any Personal Information belonging to a user under 18 years of age.
Retention of Your Personal Information
We will keep your Personal Information for as long as necessary to fulfill the purpose for which it was collected. If a law requires us to retain your information for a longer period of time, we will comply with that law. We will also retain your Personal Information as necessary to protect our legal rights.
Third-Party Websites and External Links
The Service may contain links to third-party websites. Such third-party websites are not governed by this Privacy Notice. If you choose to visit such third-party websites, you should review the third party’s applicable Privacy Notice carefully.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will make reasonable efforts to notify you by sending you an email to your registered email address or through other communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.
Contacting Quote.com
If you have any questions, comments, or concerns about this Privacy Notice, please email us at [email protected].
Your California Rights
If you are a resident of California, you may be entitled to the privacy rights described below under the California Consumer Privacy Act (“CCPA”).
We collect the categories of information described in the Types of Personal Information Collected section of this Notice.
We use the Personal Information we collect for the purposes described in the Use of Personal Information section of this Notice.
We have not sold Personal Information for any monetary value. However, our use of certain cookies may be considered a “sale” of information under California law. We may have disclosed your internet activity or non-specific geolocation with third parties whose cookies are on our Websites. These cookies are used to analyze usage of our Websites, provide you with relevant advertising and products, and provide additional, dynamic functionality to our Websites. You can opt-out of the use of these cookies by using the “Do Not Sell My Personal Information” link in the footer of the web page. We also recognize opt-out preference signals contained in HTTP header fields. We do not “share” Personal Information as that term is used under California law. We do not knowingly sell or share the personal information of anyone under the age of 18.
We maintain your Personal Information for the periods described in the Retention of Personal Information section of this Notice.
In addition, as a resident of California, you may have certain rights with respect to your personal information:
- Right to Know. You may request information about the categories of Personal Information we have collected about you, the categories of sources from which we collect the Personal Information, the purposes for collecting the Personal Information, and to whom we disclosed the Personal Information and why. You may also request the specific pieces of Personal Information we have collected from you.
- Right to Delete. You may request that we delete Personal Information that we have collected from you, subject to certain exceptions under applicable law.
- Right to Correct. You may request that we correct inaccurate Personal Information that we maintain about you.
- Right to Opt Out of Sale/Sharing. You may request to opt out from the sale or sharing of your Personal Information.
Additionally, California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our Website visitors who are California residents to request and obtain from us, once a year and free of charge, information about the Personal Information we disclosed to third parties for direct marketing purposes. You can opt-out of the disclosure of your Personal Information to third parties by submitting your detailed request in writing to us using the contact information and in accordance with the contact, submission, and request process outlined in the Submitting a Privacy Rights Request section below.
Exercising Your Privacy Rights
To exercise your rights, please contact us at [email protected] or contact us at +1 (855) 483-2406.
Quote.com cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will not request more information than is necessary to verify your identity in relation to your request. When you submit a request, we will take steps to verify your identity. You are not required to create an account with us to submit a request. If you don’t have an account with us, we may ask you to provide us with information about yourself in order to verify your identity.
We will only use Personal Information you provide in connection with identity verification to verify the requestor’s identity or authority to make the request and whenever feasible, we will attempt to match the information you provide with information we may already have about you.
If you wish to authorize a third party to make a request on your behalf through an authorized agent, you must contact Quote.com directly and must provide a valid California power of attorney or comparable documentation of written permission from you and verification of your identity with Quote.com. You may also make a privacy request on behalf of your minor child.
We will not discriminate against you for exercising your privacy rights.
Additional U.S. State Privacy Disclosures
These Additional U.S. State Privacy Disclosures supplement the information contained in the Privacy Notice. These Disclosures apply only to residents of Maryland, Nebraska, New Jersey, Texas, and Virginia.
Consumer Privacy Rights
You may have the following rights, subject to any applicable exemptions or limitations:
- Right to Access. You have the right to confirm whether we are processing your Personal Information and to access such Personal Information.
- Right to Correct. You have the right to request that we correct inaccurate Personal Information that we maintain about you.
- Right to Delete. You have the right to request that we delete your Personal Information subject to certain limitations under applicable law.
- Right to Opt-out. You have the right to object or opt-out of certain types of processing, including: (1) processing for the purpose of targeted advertising; (2) processing for the purpose of the sale of Personal Information; and (3) processing for the purpose of certain types of profiling and automated decision-making.
- Right to Data Portability. You have the right to request a copy of your Personal Information in an accessible format.
- Right to Equal Service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Websites, services, or properties.
- Right to Appeal. If we do not grant your consumer request, you may have the right to appeal that denial.
You can exercise your privacy rights as described in “Submitting a Privacy Rights Request,” below.
Submitting a Privacy Rights Request
To exercise any of the state rights above, please submit a request to us by calling us at +1 (855) 483-2406 or by emailing us at [email protected]. Making a consumer request does not require you to create an account with us. Applicable law may limit the number of times that you can submit a particular request within a 12-month period.
You can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable law.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use Personal Information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.