Pacific Life Insurance Review for 2025 (+Options & Prices)

Our Pacific Life insurance review details term and universal policies that offer tax-deferred cash value growth, with no upfront fees on universal plans.

Pacific Life Insurance Rating

Pacific Life offers term and universal life insurance policies featuring the Living Needs Benefit program, which allows policyholders to access up to 50% of their death benefit early in the event of a serious illness.

Applicants between 20 and 100 can qualify for coverage with no upfront fees on universal life plans and a guaranteed minimum interest rate of 3%.

Find detailed insights and ratings in our Pacific Life insurance review by entering your ZIP code into our free quote comparison tool.

Cost of Pacific Life Insurance

As people get older, Pacific Life insurance costs not only go up but also become more varied. Initially, premiums for men and women are quite similar. However, as they reach middle age, significant differences start to appear.

This happens because the way risk is calculated changes between genders over time. This chart shows not only rate changes, but also illustrates how age and gender influence affordability. It makes your birthdate and gender almost as crucial as your health history when getting a long-term policy.

Pacific Life remains a strong choice among many life insurance companies, offering good value with flexible benefits and options for early access. While some other companies focus on whole life policies that build up cash value, Pacific Life mixes long-term growth potential with useful features that are easy to use.

Pacific vs. Top Competitors: Life Insurance Monthly Rates

The real difference is evident in how providers prioritize liquidity, growth guarantees, and policy flexibility, making the details more important than the brand name when selecting your next life insurance plan.

Read more: Whole vs. Term Life Insurance

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Pacific Life Insurance Customer Reviews and Complaints

Pacific Life demonstrates strong ratings on industry standards, combining sound financial practices, ethical behavior, and a customer-centric focus. Pacific Life insurance reviews from BBB show a solid B grade rating, along with an 86/100 from Consumer Reports, highlighting the insurer’s trustworthiness. It also received an A+ rating from A.M. Best, showing superior financial strength.

Pacific Life Insurance Business Ratings & Consumer Reviews

J.D. Power’s 805/1,000 indicates better than average satisfaction, and NAIC’s 0.19 shows a very low complaint ratio. This means it is a trustworthy and reliable company.

Understanding what single premium life insurance is reveals how Pacific Life earns strong customer reviews for upfront flexibility.

Pacific Life Insurance Coverage Options

The backbone of the company’s offerings and what it’s most commonly known for, Pacific Life insurance, comes with a variety of options depending on your lifestyle and goals. Pacific Life provides a range of main life insurance coverages that aim to match diverse financial and personal requirements.

 

Every type of policy is created with particular benefits, eligibility rules, and characteristics that attract different life stages, risk levels, and investment objectives. Here is an overview of Pacific Life’s main life insurance coverages, highlighting unique features and benefits for each.

• Term Life Insurance: Provides coverage for a set period (such as 10, 20, or 30 years) with a minimum death benefit of $500,000.
• Whole Life Insurance: Permanent life insurance that grows guaranteed cash value slowly over time, gives a set death benefit, and attracts people looking for coverage that lasts whole life.
• Universal Life Insurance (UL): A flexible, lasting policy that combines life insurance with tax-deferred savings, offering at least $25,000 as a death benefit.
• Variable Universal Life Insurance (VUL): Long-term insurance providing at least a $25,000 death benefit with investment choices connected to mutual funds.
• Living Needs Benefit Rider: An optional rider lets policyholders get up to 50% of their death benefit early if they find out they have a serious illness that qualifies.

These different coverages show Pacific Life’s dedication to giving specific solutions for various financial aims, whether you focus on cost-effectiveness, investment opportunities, or quick access during tough times. By carefully looking at each type of coverage, you can match your policy choice with your long-term goals.

The rate for your Pacific Life Insurance premium will depend on a number of factors, including your age, gender, health, whether or not you are a smoker/use tobacco, how long you want your (Term) insurance to run, and how much insurance you want to purchase, as well as the state you live in.

To get an accurate rate quote for life insurance from Pacific Life, it’s a good idea to start by getting an online quote and then comparison shop between life insurance providers to find the best deal that also gives you the benefits you want.

Pacific Life Insurance Add-ons

Depending on the insurance type you choose, you may be able to add on different features, such as a disability benefit, or add financial protection for your children in the event of your death.

Not all add-ons are available for all types of policies, so it’s a good idea to decide which type of life insurance you want first and then determine if the benefits of add-ons outweigh the costs.

Discover more by reading our guide: What is a life insurance beneficiary?

How to Cancel Your Pacific Life Insurance Policy

If you want to cancel your Pacific Life Insurance policy, you’ll need to contact an agent directly. Fortunately, Pacific Life works with agents nationwide, so there’s likely one near you. If you cancel your Pacific Life policy early, learn what a modified endowment contract (MEC) could mean for your taxes.

You can cancel your life insurance plan beyond the initial period (usually 30 days), where you can cancel at no charge with no penalty. Otherwise, you can generally cancel at any time without cost, but you will not be refunded the monthly premiums you’ve paid so far.

It also may be more difficult to get insurance again in the future when you’ve grown older (or potentially developed other health conditions). You may need to write Pacific Life Insurance or call directly to cancel. On their website, you can find the most common numbers and addresses where you can reach them for various insurance products.

How to File a Claim With Pacific Life Insurance

In order to file an insurance claim with Pacific Life, you’ll want to contact the Life Insurance division at 1-800-347-7787, 5 am to 5 pm Monday-Friday, Pacific time. Should you need to change ownership of a policy, change the beneficiary, or change the name on the policy, customer service can direct you to the appropriate form.

Pacific Life Insurance Reviews Say About Complaints

Many of the most common processes can be handled online through Pacific Life’s website. However, you cannot change your payment details online or your address.

Updating beneficiaries or canceling your policy also requires a paper form. This can seem cumbersome and unwieldy if you’re used to handling things digitally, but it also provides an extra layer of security.

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Pacific Life Insurance Pros & Cons

Pros

• No Medical Exams Needed: Term policies up to certain limits (maximum $249,999) might qualify without a medical exam, making the approval process faster for those who are eligible.
• Living Needs Benefit Policy: This rider lets you get up to 50% of the death benefit early if a doctor says you have a qualifying terminal or chronic illness.
• Available Nationwide: Coverage is provided in every one of the 50 states. However, for policies in New York, they are issued by Pacific Life & Annuity Company (Learn More: What is a life insurance annuity?).

Cons

• No Direct Email Service: For customer questions, you must contact agents or call service centers, as email support is not available. Check out our “Life Insurance Guide” for essential coverage information.
• Third-Party Seller: Policies are available only through licensed agents or partner institutions, not directly from Pacific Life.

What to Know Before Choosing Pacific Life

Founded in 1868 as Pacific Mutual Life, the company originally only offered life insurance policies but added accident policies in 1885. They’ve survived a number of national catastrophes, including the 1906 San Francisco earthquake and the Great Depression in the 1930s.

It underwent a name change back in 1997, from Pacific Mutual Life to Pacific Life Insurance, due to corporate restructuring. As a mutual holding company, they are owned by policyholders, not shareholders. Currently, they are the fourth-largest insurance company in total life insurance sales. They are also one of the few companies to offer policies in all 50 states.

Pacific Life reached $239 billion in assets, $1.5 trillion in life insurance in force and ranked 282 on the FORTUNE 500 list by total revenue rank. Read the full Annual Report here: https://t.co/vp1CcOVOi7 pic.twitter.com/H1ZwYBeKZr

— Pacific Life (@pacificlife) April 10, 2025

Pacific Life offers three major types of products: Life insurance, mutual funds, and annuities. For the purposes of this review, we’ll be focusing exclusively on the different types of life insurance the company offers.

Their most sought-after product and the one that is rated highest in terms of sales is their universal life insurance policies. Universal life is a highly popular alternative to traditional term and whole life insurance. See more details about each type of life insurance offered by Pacific Life by continuing to read.

Pacific Life, supported by more than a hundred years of solid financial history, has built its name as a trusted and dedicated life insurance company. By focusing only on life insurance, the firm offers expert and caring service while handling claims very quickly. This makes Pacific Life a dependable option for both families and individuals.

Pacific Life has coverage all over the 50 states, so if you move, your policy can go with you. However, some extras and benefits might be different based on where you live.

Pacific Life provides many kinds of policies, like term, whole, universal, and variable universal life insurance. They also have a strong list of optional add-ons called riders that let you adjust the coverage to fit your special money goals and situations. Begin comparing policies and add-ons with our Pacific Life insurance review by entering your ZIP code into our free quote comparison tool.